This policy clearly explains the difference between stopping use of the app, requesting a refund, losing purchase access, and deleting an account. Please read this policy alongside our Terms of Service, Refund Policy, and Privacy Policy.
Taki Sensi premium features are provided via a one-time lifetime purchase. We do not operate recurring monthly or yearly subscription renewals that require ongoing periodic cancellation.
1. No Recurring Subscription to Cancel
The current Taki Sensi premium product is a one-time lifetime-access purchase. It has no recurring monthly, quarterly, or annual renewal payments. There is therefore no ongoing premium subscription renewal to cancel for this product.
You can stop using or uninstall the app at any time. However, please note that:
- Uninstalling the app does not automatically initiate a refund.
- Uninstalling the app does not remove your purchase entitlement record from Google Play.
- Uninstalling the app does not delete your registered Taki Sensi account.
2. Cancelling a Purchase or Requesting a Refund
2.1 Completed Purchases
For a completed purchase, please use Google Play’s official refund process or contact us at support@takiff.online. Follow our Refund Policy for the detailed verification steps and timeline. Simply stopping your use of the app does not constitute a refund or cancellation; applicable statutory consumer rights and Google Play policies remain available.
2.2 Pending Purchases
For a transaction that appears as "pending", please follow the status and available actions directly within the Google Play Store interface. A pending payment is not a completed premium purchase. Please do not assume that closing the in-app purchase window has cancelled an order that has already been submitted to Google Play.
3. When Premium Access Can End
Access to premium features is linked to verified payment entitlement. Premium access may be ended under the following circumstances:
- Revocation or Refund Confirmation: When Google Play confirms a cancellation, refund, or revocation that removes the purchase’s entitlement, the premium access linked to that purchase will be disabled automatically. (Submitting a refund request or having a pending chargeback review alone does not immediately revoke access until confirmed by Google).
- Security and Terms Violations: Premium access may be restricted or suspended for substantiated account abuse, exploit usage, or violations of our Terms of Service.
If you believe your access was removed incorrectly, please contact support with your Google Play Order ID (starting with GPA.) and your registered account email. Never share passwords or one-time verification codes (OTPs).
Note: An access-change notification may be sent to your device, but delivery depends on device permissions and network connectivity. The absence of a push notification does not mean a refunded purchase remains valid.
4. Deleting Your Account
You have full control over your account. You can request deletion of your account and associated profile data at any time:
- In-App Deletion: Go to the app's Profile / Account Settings screen and tap Delete Account.
- Email Request: Email us at support@takiff.online or submit via our Data Deletion Request page. Identity verification may be required.
Important distinction between Account Deletion and Refunds:
- Account deletion permanently removes your ability to sign in to that account and revokes access to features tied to it.
- Account deletion is completely separate from a refund. Deleting your account will not automatically refund your purchase.
- Deleting and recreating an account will not restore a revoked purchase or transfer premium entitlement to another account.
If you are encountering a technical problem with your purchase, please contact us at support@takiff.online to resolve the issue before initiating account deletion.
5. Statutory Rights and Contact
Nothing in this cancellation policy limits mandatory consumer rights, applicable cancellation or statutory withdrawal rights, or remedies available under Google Play policies and local consumer protection laws.
If you have any questions or require help with an order, contact us directly:
- Email: support@takiff.online
- Official Website: takiff.online
- Related Legal Pages: Terms of Service | Refund Policy | Privacy Policy